At Sadeem, we care about protecting the privacy and security of your data. This policy explains how we collect, use, and protect your information when you visit our website or purchase from us:

First: Information We Collect

• Personal Data: Includes name, mobile number (verified via OTP verification code), and delivery address to facilitate order shipping and accurate location tracking via Google Maps.

• Account Data: Fully encrypted password in our system, details of previous orders, invoices, and your favorites and comparison lists.

• Browsing Data and Cookies: We use cookies to improve website performance, remember your shopping cart details, and save language preferences (Arabic/English) to ensure a faster and smoother browsing experience in your future visits.

Second: How We Use Your Information

• To complete and confirm your purchase orders, process payments, and track shipping status.

• To send notifications and updates related to your order and purchase invoices in PDF format.

• To provide the necessary technical support and answer your inquiries via the "Contact Us" page, or to improve and develop store services based on your product ratings.

Third: Data Sharing and Security

• Trusted Third Parties: Only necessary data (such as name, address, and mobile number) is shared with specific external parties to complete your order, namely: secure electronic payment gateways, and delivery and shipping companies.

• Information Security: We apply strict technical security standards (SSL encryption) to protect your data from loss or unauthorized access. We are fully committed to not selling or sharing your data with any external marketing entities.

Fourth: Your Rights to Control Your Data

• You have the right at any time to access your personal profile to modify your data, update your mobile number, or change your password.

• If you wish to permanently delete your account or remove your data stored with us, you can contact us directly and we will execute your request immediately.